Summary
Work History
Education
Skills
Languages
Timeline
Generic

Cristy Angeles

Norcross,GA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Work History

Sales Associate

Platos Closet
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Receptionist

United Neurology
  • Greeted 20-30 patients daily while providing new patients paperwork, scanning IDs and accompanying patients to their waiting room.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided excellent customer service with a helpful and friendly attitude.
  • Deliver exceptional customer service in a fast-placed environment by directing 100+ daily inquiries through phone and email leading to increased efficiency and unparalleled client experiences.
  • Direct client inquires resolve conflicts, and confirm appointment with external offices.
  • Facilitate smooth front desk operations by verifying insurance information and managing patient record, contributing to a seamless patient experience and error-free billing processes.
  • Managed patients inquiries and appointments, which resulted in streamlined scheduling procedures, resulting in reduced patient wait time and improved overall satisfaction.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Completed between 40-50 referrals
  • Translated for the doctors
  • Transcribed phone messages and relayed to appropriate personnel.

Medical Assistant

United Neurology
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Education

Associate of Applied Science - Business Technology

Gwinnett Technical College
Lawrenceville, GA

GED -

Norcross High School
Norcross, GA

GED -

Maxwell High School
Lawrenceville, GA

Skills

  • Payment Processing
  • Promotional Support
  • Client Account Management
  • Upselling
  • Customer Needs Assessment
  • Technical Support
  • Data Entry
  • Bookkeeping
  • Scheduling
  • File Management
  • Administrative Support
  • Office Management
  • Travel Coordination
  • Medical Office Administration

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Platos Closet

Receptionist

United Neurology

Medical Assistant

United Neurology

Associate of Applied Science - Business Technology

Gwinnett Technical College

GED -

Norcross High School

GED -

Maxwell High School

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Cristy Angeles