Alondra Bahena
Santa Ana,CA
Summary
Driven by a results-focused approach, I enhanced team productivity and customer satisfaction at Exquisito through adept workflow management and strong leadership. At Amazon, I spearheaded safety and process improvements, mentoring staff to foster career advancement. My expertise in safety management and process flows significantly contributes to operational excellence and business growth.
Overview
6
6
years of professional experience
Work History
Process Assistant
Amazon
Irvine, CA
11.2022 - 08.2024
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
Supervisor
Exquisito
Santa Ana, CA
02.2018 - 07.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Diploma -
Santa Ana Valley High School
Santa Ana 05.2020
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
- Attendance Tracking
- Scheduling Coordination
- Process Improvement
- Process flows
Accomplishments
Certification of biliteracy in Spanish and English.
Languages
Spanish
Native or Bilingual
Timeline
Process Assistant
Amazon
11.2022 - 08.2024
Supervisor
Exquisito
02.2018 - 07.2020
Diploma -
Santa Ana Valley High School