Austin Baker
Newport,KY
Summary
To obtain a challenging position where I can utilize my skills to contribute to the success of DHL, while also enhancing my professional development.
Overview
6
6
years of professional experience
Work History
Smalls Bag Hospital Agent
DHL Express
Erlanger, KY
07.2020 - Current
- Train new employees on proper use of equipment, safety protocols, and job responsibilities.
- Maintain clear communication with the sort control and management team to ensure that all freight bags successfully make connections.
- Clear any jams on the bag sorter to ensure a smooth flow throughout the entire operation.
- Proactively assist any area that requires support within the Smalls department: debag, bag line, bag inversion, inducts, etc.
Smalls Debag Lead
DHL Express
Erla, KY
05.2019 - 07.2020
- Monitored a team of 16 debug employees, providing guidance and support to ensure efficient workflow.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Worked alongside all other leads and supervisors to ensure we met our key performance indicators.
- Ensured compliance with all safety procedures.
- Assisted in developing the team schedule and communicated news and updates in our PDs.
Smalls Debag Coordinator
DHL Express
Erlanger, KY
02.2019 - 05.2019
- Assisted the lead and supervisor in maintaining the efficient operation of our debag/induct belts.
- Assisted in training new employees in our department.
- Ensured that all coworkers were positioned in their designated areas and helped them as needed.
Education
Some College (No Degree) - Business Finance
Northern Kentucky University
Newport, KYSkills
- Time Management
- Teamwork and Collaboration
- Microsoft proficiency
- Handheld Scanners
- DCVS
- OCNT
- SATS
References
- Chrisina Huff - Inbound Operations Manager - christina.huff2@dhl.com
- Caryn Bray - Inbound Operations Smalls Supervisor - caryn.bray2@dhl.com
- Alondra Ballesteros - Inbound Operations Smalls Supervisor - alondra.ballesteros@dhl.com
Timeline
Smalls Bag Hospital Agent
DHL Express
07.2020 - Current
Smalls Debag Lead
DHL Express
05.2019 - 07.2020
Smalls Debag Coordinator
DHL Express
02.2019 - 05.2019
Some College (No Degree) - Business Finance
Northern Kentucky University