Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Austin Baker

Newport,KY

Summary

To obtain a challenging position where I can utilize my skills to contribute to the success of DHL, while also enhancing my professional development.

Overview

6
6
years of professional experience

Work History

Smalls Bag Hospital Agent

DHL Express
Erlanger, KY
07.2020 - Current
  • Train new employees on proper use of equipment, safety protocols, and job responsibilities.
  • Maintain clear communication with the sort control and management team to ensure that all freight bags successfully make connections.
  • Clear any jams on the bag sorter to ensure a smooth flow throughout the entire operation.
  • Proactively assist any area that requires support within the Smalls department: debag, bag line, bag inversion, inducts, etc.

Smalls Debag Lead

DHL Express
Erla, KY
05.2019 - 07.2020
  • Monitored a team of 16 debug employees, providing guidance and support to ensure efficient workflow.
  • Facilitated communication between managers and staff regarding operational procedures and policies.
  • Worked alongside all other leads and supervisors to ensure we met our key performance indicators.
  • Ensured compliance with all safety procedures.
  • Assisted in developing the team schedule and communicated news and updates in our PDs.

Smalls Debag Coordinator

DHL Express
Erlanger, KY
02.2019 - 05.2019
  • Assisted the lead and supervisor in maintaining the efficient operation of our debag/induct belts.
  • Assisted in training new employees in our department.
  • Ensured that all coworkers were positioned in their designated areas and helped them as needed.

Education

Some College (No Degree) - Business Finance

Northern Kentucky University
Newport, KY

Skills

  • Time Management
  • Teamwork and Collaboration
  • Microsoft proficiency
  • Handheld Scanners
  • DCVS
  • OCNT
  • SATS

References

  • Chrisina Huff - Inbound Operations Manager - christina.huff2@dhl.com
  • Caryn Bray - Inbound Operations Smalls Supervisor - caryn.bray2@dhl.com
  • Alondra Ballesteros - Inbound Operations Smalls Supervisor - alondra.ballesteros@dhl.com

Timeline

Smalls Bag Hospital Agent

DHL Express
07.2020 - Current

Smalls Debag Lead

DHL Express
05.2019 - 07.2020

Smalls Debag Coordinator

DHL Express
02.2019 - 05.2019

Some College (No Degree) - Business Finance

Northern Kentucky University
Austin Baker