Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Services Specialist
Momentum For Mental Health
438 N.white Rd San Jose Ca 95127
10.2023 - Current
Collaborated with team members to create a welcoming community atmosphere within the residential complex, enhancing overall resident experience.
Assisted residents with basic activities of daily living.
Conducted thorough orientations for new residents, ensuring they felt welcome and knowledgeable about their new living environment.
Promoted resident well-being by conducting wellness checks, identifying potential issues early on for proper intervention.
Ensured safety and security within the residential facility with consistent monitoring and strict adherence to policies.
Assisted residents with daily self-care practices, meal preparation, and household tasks and duties.
Served as a reliable point of contact for families, providing regular updates on their loved one''s progress and addressing any questions or concerns they may have had.
Behavioral Health Associate
San Jose Behavioral Health
455 Silicon Valley Blvd, San Jose, CA 95138
06.2022 - 10.2023
Participated in ongoing professional development, staying current with best practices in behavioral health care to enhance service quality.
Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
Promoted a safe therapeutic environment through consistent enforcement of policies, procedures, and guidelines related to patient care.
Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
Education
Associate of Arts - Social Work
San Jose City College
2100 Moorpark Ave San Jose CA, 95128
05.2029
High School Diploma -
Luis Valdez Leadership Academy
1855 Lucretia Ave, San Jose, CA 95122
06-2019
Skills
Safety awareness
Behavioral support
Transportation assistance
Goal setting assistance
Documentation proficiency
First aid and CPR
Working independently
Compassionate care
Positive reinforcement
Client advocacy
Mental health support
Teamwork and collaboration
Certification
Nonviolent Crisis Intervention Training Certificate - Crisis Prevention Institute.