Cindy McCool
Minneapolis,MN
Summary
Dynamic and results driven professional with significant experience in residential cleaning and customer service. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for exceeding customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently to meet tight deadlines and maintain high levels of cleanliness
Overview
4
4
years of professional experience
Work History
Residential Services Specialist
Independantly Employed
Minneapolis, MN
06.2020 - Current
- Ensure client cleaning expectations are met through exceptional, personalized service and handle challenging situations with a positive attitude.
- Provide prompt, detail-oriented service in a fast-paced, multitasking environment.
- Communicate with clients regarding additional services or supplies.
- Employee deep-cleaning techniques for enhanced sanitation.
- Organize closets and change linens as requested.
- Clean wood floors, carpets, upholstered furniture, windows, and blinds.
- Sanitize bathrooms, polished mirrors, chrome fixtures, and kitchen appliances.
- Sweep porches, decks, and patios; maintain cleanliness of doors and frames.
- Manage trash removal and assisted with laundry tasks upon request.
- Maintain a safe work environment using appropriate regulations.
- Follow daily cleaning schedules, adapting to client needs.
- Keep service carts well-stocked and organized for efficiency.
Education
High School Diploma -
Southern Guilford High School
Greensboro, NCSkills
- Client Needs Assessments
- Attention to Detail
- Relationship Building
- Implementing Client Care Plans
- Problem-solving aptitude
- Organizational Skills
- Interpersonal Skills
- Customer Service
- Reliability
- Multitasking
- Time Management
- Adaptability
- Excellent Communication
- Self Motivation
Timeline
Residential Services Specialist
Independantly Employed
06.2020 - Current
High School Diploma -
Southern Guilford High School
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