Alondra Basaldua
Elgin
Summary
Seeking for a new opportunity and change in field to obtain new knowledge and grow within a new team.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Referrals coordinator
Peoples community clinic
Austin, TX
10.2024 - Current
- Coordinated patient referrals to ensure timely access to healthcare services.
- Managed appointment scheduling for multiple medical providers and specialists.
- Communicated effectively with patients regarding referral processes and requirements.
Referrals Diagnostics Coordinator
Peoples Community Clinic
Austin
03.2022 - 10.2024
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled appointments with specialists on behalf of clients.
- Called insurance companies to get precertification on behalf of patients.
- Followed up with clients and specialists to inquire about experience and collect reports.
Medical Assistant
Treehouse Pediatrics
Round Rock
10.2022 - 09.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
Patient Service Representative
Peoples Community Clinic
Austin
10.2019 - 03.2022
- Assisted patients in filling out check-in and payment paperwork.
- Used Nexgen to schedule appointments.
- Payment processor
- Assisted patient in scheduling follow up appointments.
- Assisted patient with check out process.
- Part of my every days tasks were confirmation calls, reminded patient appointment time and date.
Receptionist
E&E Motors
Austin
10.2018 - 10.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone or postal mail.
- Sales representative, assisted customer to find their ideal vehicle and helped them fill out all paperwork needed for the loan.
- Advertised in social media, took pictures oh vehicles and posted them with all details needed to know by customer like VIN number, mileage and other.
Education
Graduate - Medical Assistant
Austin Medical Assistant
Austin, TX01.2023
High School Diploma -
Lanier High School
Austin, TX06.2016
Skills
- Customer service
- Effective communication
- Problem solving
- Team collaboration
- Order processing
Timeline
Referrals coordinator
Peoples community clinic
10.2024 - Current
Medical Assistant
Treehouse Pediatrics
10.2022 - 09.2024
Referrals Diagnostics Coordinator
Peoples Community Clinic
03.2022 - 10.2024
Patient Service Representative
Peoples Community Clinic
10.2019 - 03.2022
Receptionist
E&E Motors
10.2018 - 10.2019
Graduate - Medical Assistant
Austin Medical Assistant
High School Diploma -
Lanier High School