ALONDRA BECERRIL

• Develop and update policies and procedures in line with community care licensing regulations and Office of Head Start performance standards.
• Coordinate with departments to meet project deadlines.
• Train staff on medication administration and prepare individualized health care plans for children with medical needs.
• Supervise and mentor staff members while assigning responsibilities.
• Complete annual immunization reporting for state requirements and maintain accurate records for children's current immunization status.
• Monitor and report communicable disease outbreaks and provide education, guidance, and follow-up recommendations for communicable disease exposures in accordance with public health and licensing requirements.
• Conduct follow-up with parents regarding children's health concerns and provide guidance on care, exclusion, and return-to-school requirements

• Manage the education program by creating and facilitating annual calendars and schedules for classes, workshops, and special events throughout the year.
• Conduct maternity tours, educate expectant parents about labor and delivery services, postpartum care, newborn care, and community resources, and respond to questions to support informed decision-making.
• Manage the program's online website to promote classes, events, and services, and process registrations and payments.
• Provide training and ongoing support to staff on new policies, program updates, and operational procedures.

• Attend seminars and professional development sessions to keep learning and strengthen skills.
• Work with team members to reach shared goals and support program success.
• Assist colleagues and managers with daily responsibilities and special projects to keep work running smoothly.
• Present lead poisoning prevention information to families and community members to raise awareness and support healthy, safe environments for children.
• Build positive relationships with families, staff, and community partners through clear communication, education, and support.

• Followed up with families to connect children with recommended health, dental, mental health, and community services.
• Maintained and updated children's health and mental health records, including immunizations, TB test results, physician diagnoses, and health and dental insurance information.
• Completed vision, hearing, blood pressure, hemoglobin, and growth screenings to support early identification of health concerns.
• Provided health education and guidance to parents on nutrition, child development, illness prevention, and community resources.

• Identified insurance payer sources and verified insurance coverage.
• Scheduled appointments and coordinated visit changes with therapists and patients.
• Updated patient records and demographics in electronic medical records system.
• Coordinated authorization requests and supported referral processing for therapy services.
• Collected copayments and deductibles in alignment with insurance coverage.
• Explained admitting procedures and obtained signatures on admission, clinical and financial forms.
• Answered department telephone calls and politely provided information and assistance.

Supported compliance with Head Start, Early Head Start, child care licensing regulations, and service area plans to deliver high-quality services for children and families.

• Provided family support, education, training, and resources that promoted child health, oral health, nutrition, and overall well-being.
• Partnered with staff, families, and community partners to maintain safe, healthy, nurturing environment that supported child growth and development.
• Monitored Head Start performance standards and licensing requirements to keep program services aligned with compliance expectations.
• Managed child health needs, reviewed medication authorizations from health care providers, completed home visits, and offered health education and guidance to families.
• Completed medication administration training for staff and maintained compliance with health, safety, and program requirements.

• Handled billing inquiries and provided customers with account changes based on requests.
• Supported and evaluated new products and provided feedback to marketing and sales teams.
• Created ultimate customer buying experience with outgoing and approachable personality.
• Trained new associates on store programs and policies.

• Modeled communication, social, and self-help skills during structured activities.
• Prepared materials and organized therapy spaces for autism spectrum therapy sessions.
• Collected behavioral data using frequency counts, duration recording, and ABC charts to track student progress.
• Supported clients in reaching behavioral goals by following individualized behavior intervention plans and tracking progress.
• Observed clients’ emotional, behavioral, and physical well-being, then shared concerns and progress with supervisors, clinical staff, and families.
• Provided direct behavioral support in alignment with individualized treatment plans.
• Collected and reviewed behavioral data to evaluate progress and identify areas for growth and improvement.