Alondra Cardenas-Martinez
Watsonville,CA
Summary
Motivated and compassionate Medical Assistant with hands-on experience in supporting healthcare teams and providing exceptional patient care. Skilled in performing clinical duties such as taking vital signs, administering medications, preparing patients for exams, and assisting in minor procedures. Proficient in managing administrative tasks, including scheduling appointments and handling medical records. Eager to further develop clinical skills and contribute to a positive patient experience in a dynamic healthcare setting. Known for strong attention to detail, excellent communication, and a genuine passion for helping others.
Overview
8
8
years of professional experience
Work History
Medical Assistant Medical Office Representative
Dignity Health Medical
Santa Cruz, CA
02.2025 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
Lead Pharmacy Technician
CVS Health
01.2019 - Current
- Solved patient issues in person and over telephone by providing assistance with placing orders, navigating systems and locating items
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Reviewed and verified patient information and insurance provider information
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Communicated with patients to collect information about prescriptions and medical conditions to arrange consultations with pharmacists
- Assist with inventory control including checking stock for expiration dates.
Registered Behavior Technician
ACES
Watsonville, CA
03.2023 - 12.2023
- Engaged students through play activities while incorporating therapeutic techniques.
- Modeled appropriate social behaviors for students while providing feedback when necessary.
- Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Implemented visual supports such as schedules, picture cards.
- Tracked data and monitored progress of student's goals and objectives.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
Shift Supervisor
Kmart
01.2017 - 01.2020
- Oversaw employee performance, corrected issues and increased efficiency to maintain productivity targets
- Promoted exceptional customer service by engaging customers on sales floor
- Trained team members in successful strategies to meet operational and sales targets.
Education
Certification - Clinical Medical Assistant
Watsonville Aptos Adult Education
Watsonville, CA12-2024
Bachelor of Science - Human Development and Family Science
California State University Monterrey Bay
Skills
- Laboratory specimen preparation
- Patient scheduling
- HIPAA compliance
- Vital sign measurement
- Prescription Filling
- Drug inventory management
- Drug Inventory Control
- Pharmaceutical Calculations
- Ordering and stocking medications
- Bilingual
- Answering and Routing Calls
- CPR Certified
- Insurance billing
Languages
- English
- Spanish
Timeline
Medical Assistant Medical Office Representative
Dignity Health Medical
02.2025 - Current
Registered Behavior Technician
ACES
03.2023 - 12.2023
Lead Pharmacy Technician
CVS Health
01.2019 - Current
Shift Supervisor
Kmart
01.2017 - 01.2020
Bachelor of Science - Human Development and Family Science
California State University Monterrey Bay
Certification - Clinical Medical Assistant
Watsonville Aptos Adult Education
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