Deyma Delfin
Simi Valley,CA
Summary
Medical Assistant/ Patient Care Coordinator with extensive experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant / Medical Office Representative
Dignity Health Medical Group
09.2020 - Current
- Greet patients
- Collected and entered patients demographics into EMR system at time of registration.
- Process insurance claims, verify insurance coverage and obtained pre-authorizations when necessary.
- Collect financial liability/copays
- Maintained HIPAA compliance by safeguarding patient confidentiality during communications.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Built strong relationships with patients through effective communication skills.
- Administered medications and injections as prescribed.
- Performed various types of procedures per physicians orders such as EKG's, urinalysis, ear lavage's.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Educated patients on medication usage and potential side effects.
Medical Assistant / Medical Office Representative
Adventist Health Medical Group
08.2017 - 09.2020
- Maintained and sterilized medical equipment
- Collected proper handling of blood and urine specimens
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Managed patients intake, including vital signs and medical history documentation
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Completed EKGs and other tests based on patient presentation in office.
- Coordinated patient appointments
- Greeted patients warmly, creating a welcoming environment for healthcare services.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- processed insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Educated patients on insurance benefits, copayments, and financial responsibilities at registration.
- Implemented best practices for safeguarding sensitive information, maintaining strict HIPAA compliance.
Education
Medical Assistant -
Simi Institute for Careers and Education
06-2017
Skills
- Bilingual English and Spanish
- HIPPA Compliance
- Customer service
- EMR / EHR
- Proper Sterilization Technique
- Medical terminology knowledge
- Preceptor on administrative and clinical duties
Certification
CMA -Certified Medical Assistant - NCCT
BLS -Certified
Timeline
Medical Assistant / Medical Office Representative
Dignity Health Medical Group
09.2020 - Current
Medical Assistant / Medical Office Representative
Adventist Health Medical Group
08.2017 - 09.2020
Medical Assistant -
Simi Institute for Careers and Education