Kristen Garcia-Chavez
Watsonville,CA
Summary
Driven Medical Assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing clerical and medical tasks while maintaining HIPAA compliance, honed at Dignity Health Medical Group and Salud Para La Gente. Responsible, punctual and productive professional, enhancing patient well-being through empathetic care.
Overview
1
1
year of professional experience
Work History
Medical Assistant/Medical Office Representative
Dignity Health Medical Group
03.2024 - Current
- Perform medical records management, including filing, organizing and scanning documents.
- Optimize appointment scheduling processes to minimize conflicts/errors and maximize physician availability for patients.
- Answer telephone calls to offer office information, answer questions and direct calls to staff
- Conduct pre authorization checks for medications and diagnostic imaging.
- Prepare exam rooms for procedures, while maintaining a sterile field.
- Explain procedures to patients to reduce anxieties and increase patient cooperation.
- Prepare lab specimens for diagnostic evaluation.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment
- Obtain and document patient medical history and vital signs
- Support patient well being, providing empathetic care and addressing concerns with sensitivity.
Medical Assistant
Salud Para La Gente
03.2023 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supported clinic's vaccination program by administering immunizations, tracking patient records, and providing information on vaccine schedules.
- Assisted physicians with minor procedures
- Completed EKG's and other tests based on patient presentation in office.
Education
Associate of Arts - Health Science
Cabrillo College
Aptos, CA12.2022
Certificate - Clinical Medical Assistant
Watsonville-Aptos Adult Education
Watsonville, CA12.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Patience
- Empathy
- Collaboration & Teamwork
- Willingness to steep out of comfort zone
Timeline
Medical Assistant/Medical Office Representative
Dignity Health Medical Group
03.2024 - Current
Medical Assistant
Salud Para La Gente
03.2023 - 03.2024
Associate of Arts - Health Science
Cabrillo College
Certificate - Clinical Medical Assistant
Watsonville-Aptos Adult Education
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