Alondra Cardona
Wildlife Biology & Conservation Student
Arcata,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level the Otter conservation internship position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
24
24
years of post-secondary education
1
1
Language
Work History
Customer Service
JcPenney
05.2021 - 08.2021
- Worked at the register assisting customers with their purchases and cleaned and sanitized the areas.
- Provided outstanding customer service.
- Met customer service objectives by providing superior customer service to Spanish-speaking customers.
Customer Service
Betos Mexican & Seafood Restaurant
05.2019 - 08.2019
- Worked on the cash register, Assisted customers with their food Orders, Categorized products, cleaned and sanitized work area.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Met customer service objectives by providing superior customer service to Spanish-speaking customers.
- Directed cleaning, restocking, and customer service activities.
Customer Service
Magda's Cakes
05.2018 - 08.2018
- Worked on the cash register, Assisted customers with their food orders, categorized products, cleaned and sanitized work areas.
- Met customer service objectives by providing superior customer service to Spanish-speaking customers.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Monitored banking associates for customer service.
- Provided superior and individualized customer service.
Accounts Payable Clerk
Platinum Insulation & Specialties Contractor
05.2023 - 08.2023
- Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
- Supported cash flow management initiatives by scheduling strategic payment batches according to priority levels.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Ensured regulatory compliance regarding tax withholding requirements for non-resident suppliers, avoiding potential fines.
Blueberry picker
Morada Fields
05.2017 - 08.2017
- Picked blueberries
- Helped maintain field sanitation standards through regular removal of debris around bushes, promoting plant health.
- Adapted quickly to changing weather conditions, implementing appropriate measures to protect both workers and crops.
- Supported long-term growth in blueberry production through careful pruning practices that encouraged healthy plant development.
- Ensured high-quality produce by carefully sorting and discarding damaged or underripe blueberries.
Education
Bachelor of Science - Wildlife Biology And Conservation
California Polytechnic State University- Humboldt
Arcata, CA 05.2001 - 05.2025
Skills
- Complaint Handling
- Call center experience
- CRM Software Usage
- Empathy Display
- Customer Service
- Account Management
- Microsoft Office
- Spanish Fluency
- Analytical Skills
Accomplishments
- State Seal of Biliteracy (2021)
- Academic Awards Varsity letter for 4.0 GPA (2018-2021)
- Sac-Joaquin Section Girls Soccer Championships (2018-2019)
- Team captain for LHS Girls Soccer (2017)
- Earned top ten most active FFA Member Award (2017)
- Academic All League Girls Soccer (2018-2021)
- California Scholarship Federation- Life Membership Highest Honor (2017-2021)
Volunteer
Have been volunteering in the Humboldt Wildlife Care Center from 2022 to present.
Timeline
Accounts Payable Clerk
Platinum Insulation & Specialties Contractor
05.2023 - 08.2023
Customer Service
JcPenney
05.2021 - 08.2021
Customer Service
Betos Mexican & Seafood Restaurant
05.2019 - 08.2019
Customer Service
Magda's Cakes
05.2018 - 08.2018
Blueberry picker
Morada Fields
05.2017 - 08.2017
Bachelor of Science - Wildlife Biology And Conservation
California Polytechnic State University- Humboldt
05.2001 - 05.2025