Alondra Cruz Balbuena
Houston
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations.
Overview
2
2
years of professional experience
Work History
Store Manager
McAlister's Deli
Webster
09.2022 - 01.2025
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Trained and mentored associates to teach daily tasks and procedures.
- Delegated work to staff, setting priorities and goals.
- Assessed operational efficiency of the store's departments.
Education
GED -
J. Frank Dobie High School
Houston, TX05-2022
Business Management
San Jacinto College
Pasadena, TXSkills
- Inventory management
- Cash handling
- Employee training
- Customer service
- Problem solving
- Communication skills
- Quality assurance
- Team motivation
Timeline
Store Manager
McAlister's Deli
09.2022 - 01.2025
GED -
J. Frank Dobie High School
Business Management
San Jacinto College