Alondra Fernandez
Summary
Young professional with extensive experience. Possesses exceptional interpersonal, problem-solving, attention to detail, and analytical skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, focusing on supporting team objectives to provide advice and expertise to client organizations, and improving business performance.
Overview
4
4
years of professional experience
Work History
Portfolio Consultant
Open Road Mercedes-Benz
12.2023 - Current
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
- Participated in regular training sessions to continuously improve product knowledge and stay updated on new offerings from the company.
- Negotiated contracts with clients, securing mutually beneficial terms while maximizing profitability for the company.
- Prospected for new business opportunities via cold calling, using lead generation lists, and networking.
- Contributed to team brainstorming sessions for innovative sales strategies or promotional tactics, sharing insights on customer preferences and market trends to inform future decision-making.
Server
Stage House Tavern
01.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Bank Teller
Chase Bank
02.2021 - 12.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
Associate of Science - Business Administration
Middlesex County College
Edison, NJ12-2025
Skills
- Problem-Solving
- Attention to Detail
- Client Relationships
- Active Listening
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Portfolio Consultant
Open Road Mercedes-Benz
12.2023 - Current
Server
Stage House Tavern
01.2022 - 11.2023
Bank Teller
Chase Bank
02.2021 - 12.2021
Associate of Science - Business Administration
Middlesex County College
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