Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alondra Galeana

Elk Grove,CA

Summary

Professional with a strong background at Chili's, excelling in customer service, and teamwork. Proven ability to train new team members and enhance efficiency through effective problem-solving and cash-handling skills. Recognized for maintaining a positive work environment, achieving production goals, and fostering strong relationships. Fluent in Spanish. Dedicated employee with strengths in sales and promotion strategies.

Overview

2
2
years of professional experience

Work History

Cashier

The Home Depot Inc
Elk Grove, CA
04.2025 - Current
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Breakfast Attendant

Embassy Suites
Sacramento, CA
02.2025 - 05.2025
  • Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management team members.
  • Checked expiration dates on all perishable food items prior to stocking buffet line.
  • Maintained cleanliness of dining room area including tables, chairs, floors and windows.
  • Provided excellent customer service by responding promptly to guest requests and inquiries.
  • Set up buffet area according to restaurant standards.
  • Occasionally, made drinks from our limited Starbucks menu within the hotel.

Host and To Go Team Member

Chilis
Elk Grove, CA
01.2023 - 04.2025
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated the register to process payments and collect cash payments for order totals.
  • Trained new team members by relaying information on company procedures, safety requirements, and best practices.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Answered telephone to provide dining information and take reservations.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Resolved customer service and food-related issues to maintain guest satisfaction.

Education

Undecided

Sacramento City College
Sacramento, CA
05-2027

Elk Grove High School
Elk Grove, CA
05.2024

Skills

  • Teamwork and collaboration
  • Problem solving
  • Following instructions
  • Cash handling
  • Cleaning
  • Retail merchandising
  • Order taking
  • Hospitality and accommodation
  • Customer service excellence

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier

The Home Depot Inc
04.2025 - Current

Breakfast Attendant

Embassy Suites
02.2025 - 05.2025

Host and To Go Team Member

Chilis
01.2023 - 04.2025

Undecided

Sacramento City College

Elk Grove High School

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