Alondra Gonzalez
Houston,TX
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about customer service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Receptionist
LA Fitness
03.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Handled credit card transactions as well as cash and completed the banking for the week.
Assembly Worker
1800 Flowers
04.2020 - 01.2021
- Improved assembly efficiency by implementing clean processes and decluttering work areas.
- Enhanced product quality by hand writing all cards
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
- Made flower deliveries effective by creating a time efficient route in order to deliver on time.
Hostess
Taqueria Arandas
08.2019 - 12.2019
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Associate of Applied Science - Finance
Lonestar
Tomball, TX05.2023
Skills
- Bilingual
- Scheduling
- People person
- Data Entry
- Telephone Skills
- Time Management
- Data Inputting
- Basic Accounting
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Receptionist
LA Fitness
03.2023 - Current
Assembly Worker
1800 Flowers
04.2020 - 01.2021
Hostess
Taqueria Arandas
08.2019 - 12.2019
Associate of Applied Science - Finance
Lonestar