Alondra Grafias
Los Angeles,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at A Qué Tacos Leonor. Recognized for enhancing guest engagement and maintaining cleanliness standards while ensuring order accuracy. Proven ability to resolve customer concerns swiftly, fostering positive relationships and delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
A Qué Tacos Leonor
06.2022 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate Degree - Automechanics
East Los Angeles College
Monterey Park, CASkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- Team collaboration
- Order accuracy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
A Qué Tacos Leonor
06.2022 - 02.2025
Associate Degree - Automechanics
East Los Angeles College
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