Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alondra Jarquin

Bakersfield,CA

Summary

Dynamic professional with extensive experience at JPMorgan Chase as a Bank Teller, excelling in transaction processing and customer relationship management. Recognized for attention to detail and problem-solving skills, effectively resolving customer issues and optimizing sales opportunities, while maintaining confidentiality and regulatory compliance. Committed to delivering exceptional service in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Chase Bank Teller

JPMorgan Chase
11.2024 - 07.2025
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.

Receptionist

DR. SHAKIR UROLOGY
07.2024 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Assistant Manager

Dollar General
01.2018 - 04.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Foothill High School
Bakersfield

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Patience and empathy
  • Transaction processing
  • Listening and comprehension
  • Sales and Cross-selling
  • Regulatory compliance
  • Customer relationship management (CRM)
  • Stress tolerance
  • Problem-solving
  • Time management

Languages

Spanish
Native or Bilingual

Timeline

Chase Bank Teller

JPMorgan Chase
11.2024 - 07.2025

Receptionist

DR. SHAKIR UROLOGY
07.2024 - 10.2024

Assistant Manager

Dollar General
01.2018 - 04.2020

High School Diploma -

Foothill High School

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Alondra Jarquin