Versatile and detail-oriented professional with a strong background in precision manufacturing, quality inspection, and luxury customer service. Skilled in metal finishing, CMM operation, fine assembly, and floral design, with proven ability to maintain high standards of quality, efficiency, and client satisfaction. Adept at working in fast-paced environments with a proactive, can-do attitude and a commitment to excellence.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Rolled silverware, set up tables and polished glassware and silverware.
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Manufactured precision components and assemblies for medical optics and reprography systems, adhering strictly to standard operating procedures and regulated quality control processes.
- Maintained consistently high levels of productivity and accuracy by applying technical training and a strong aptitude for fine mechanical assembly within a highly regulated production environment.
- Executed routine and repetitive tasks with precision, following established work instructions and process documentation to ensure product reliability and performance.
- Utilized small hand tools, measuring devices, and mechanical planners with a high degree of manual dexterity to handle intricate parts and delicate assemblies.
- Conducted in-process inspections and documented quality metrics to verify compliance with product specifications and ensure traceability.
- Collaborated with engineering and quality teams to support process improvements and resolve minor non-conformances in a timely manner.
- Demonstrated strong attention to detail, cleanliness, and organization in workstations, contributing to a lean and efficient production workflow in compliance with ISO and FDA standards (if applicable).
- Delivered exceptional customer service by guiding clients through the selection of bespoke floral arrangements, ensuring a personalized and memorable shopping experience for every occasion.
- Effectively communicated the unique qualities, origins, and care requirements of floral products, enhancing customer appreciation and driving repeat business.
- Designed and assembled visually stunning, high-quality floral bouquets tailored to client preferences, seasonal availability, and event themes.
- Maintained a luxurious and welcoming retail environment through daily organization, floral display curation, and cleanliness of the shop floor and work areas.
- Managed appointment scheduling and special orders, ensuring timely preparation and attention to detail for all client requests and events.
- Assisted in inventory restocking and floral supply management to support seamless shop operations and optimal presentation standards.
- Handled end-of-shift cash reconciliation, ensuring all transactions were accurately recorded and deposited securely into the store’s safe for owner retrieval.
- Cultivated a can-do, team-oriented attitude, contributing to a positive and efficient workplace atmosphere focused on excellence in customer service and presentation.
- Performed comprehensive visual inspections of aerospace and industrial castings, identifying and documenting surface irregularities, discontinuities, and defects to ensure adherence to quality and engineering standards.
-Used a variety of manual and pneumatic tools, including die grinders, belt sanders, and burr removal equipment, to remove casting defects such as parting lines, flash, weld build-up, and surface imperfections from both interior and exterior surfaces.
- Interpreted technical drawings, work instructions, and blueprints to ensure dimensional and surface finish compliance with customer and engineering specifications.
- Operated Coordinate Measuring Machines (CMM) to inspect parts for precision tolerances, verifying dimensions and geometries according to manufacturing requirements.
- Utilized sandblasting techniques to clean and prepare part surfaces for final inspection and downstream processes, maintaining surface integrity and finish standards.
- Accurately entered inspection results and process details into digital log sheets and production tracking software, maintaining traceability and process accountability.
- Lifted and maneuvered heavy cast components (60+ lbs) regularly in compliance with safety and ergonomic standards, while working in a fast-paced, deadline-driven production environment.
- Collaborated with quality control and engineering teams to troubleshoot rework parts and support continuous improvement initiatives for finishing processes.
- Ensured the accuracy, uniformity, and safety of all financial transactions while promoting a fun and friendly shopping environment.
- Provided excellent customer service to enhance the shopping experience in various areas, including the register, sales floor, and fitting rooms.
- Assisted customers with product inquiries and guided them in the selection of home goods.
- Managed warehouse responsibilities, including collecting shopping carts in the parking lot.
- Organized and stocked home goods in their respective aisles, monitored inventory levels, and restocked as necessary to maintain a well-organized sales floor
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.