Alondra Lozoya
Phoenix,AZ
Overview
9
9
years of professional experience
1
1
Certification
Work History
Time and Expense
Aerotek
Tempe, AZ
01.2021 - Current
- Administered payroll for team members and addressed discrepancies in compensation.
- Responsible for the processing and management of the Time Capture and Expense activities with an overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.
- Monitor time (regular, overtime & other hours) and attendance against timesheet data and time entry system to ensure correct submissions for the payroll system.
Electrical Helper
MMR Group
Phoenix, AZ
07.2023 - 09.2023
- Enhanced overall job site safety by adhering to strict safety protocols and reporting potential hazards immediately.
- Streamlined project timelines by efficiently pulling and routing wires through conduit systems.
- Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.
- Improved team productivity by maintaining a clean and organized work environment, enabling efficient workflow.
Social Media Analyst
Cognizant Technologies
Phoenix, AZ
02.2018 - 12.2020
- Review videos and verify they fit within policy guidelines to be able to keep on platform
- Meet daily goals
- Fast-paced metrics.
CSR/Assistant Branch Manager
Gg&d Motor Vehicle Services
Phoenix, AZ
12.2014 - 01.2018
- Handle management duties which include job production, cash register, bank deposits, reconciliation of accounts, CSR support, handling secured footage, emailing, creating new formulas and worksheets on Excel.
- Supported sales team members to drive growth and development.
- Developed strategies to improve quality of customer service delivery.
- Updated databases with new and modified customer data.
Education
Associates - Business Administration And Management
Maricopa Community Colleges - Phoenix College
Phoenix, AZ07-2020
High School Diploma -
Independence High School
Glendale, AZ05-2014
Skills
- Strong organizational skills
- Active listening skills
- Sharp problem solver
- OSHA Regulations
- Customer service expert
- Adaptive team player
- Microsoft Outlook
- Data Entry
Certification
- OSHA 30 General Industry Training - 09/13/2023
Languages
Spanish
Native/ Bilingual
Timeline
Electrical Helper
MMR Group
07.2023 - 09.2023
Time and Expense
Aerotek
01.2021 - Current
Social Media Analyst
Cognizant Technologies
02.2018 - 12.2020
CSR/Assistant Branch Manager
Gg&d Motor Vehicle Services
12.2014 - 01.2018
Associates - Business Administration And Management
Maricopa Community Colleges - Phoenix College
High School Diploma -
Independence High School