Alondra Martinez
Spokane
Summary
Dedicated administrative support specialist with experience in managing office operations and providing exceptional customer service. Proficient in data entry and invoice processing, contributing to streamlined workflows and improved team efficiency.
Overview
8
8
years of professional experience
Work History
Secretary
Rowley and Hawkins Fruit Farms
Mesa
04.2024 - 01.2026
- Managed incoming calls and directed them to appropriate staff members.
- Organized and maintained office files and documentation for easy access.
- Assisted with inventory management by tracking supplies and placing orders.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Greeted visitors and directed to appropriate location or person.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Assisted with accounts receivable and accounts payable functions.
- Assisted with special projects or tasks related to departmental functions upon request.
- Created and updated spreadsheets to track and report data.
- Managed payroll records including tracking hours worked by employees.
- Processed payroll for all employees of the club.
- Processed payroll information for employees accurately and on time.
Cashier
Mr.Qwicks Country Store
Eltopia
04.2018 - 12.2023
- Processed customer transactions efficiently at the country store.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with product inquiries and recommendations.
- Managed inventory levels and restocked shelves as needed.
- Collaborated with team members to ensure smooth operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Prepared fresh deli meats and cheeses daily for customer orders.
- Ensured cleanliness and organization of deli workstation and equipment.
- Maintained inventory levels, checking for freshness and quality of supplies.
- Followed food safety guidelines to ensure safe handling of products.
- Trained new staff on deli operations and customer service standards.
- Managed special requests, customizing orders to meet customer preferences.
- Stocked food supplies needed for daily operations.
- Kept work area clean and sanitized at all times; washed dishes as needed.
Education
High School Diploma -
Connell High School
Connell, WA07-2021
Associate of Science - Nursing
Columbia Basin College
Pasco, WASkills
- Office management
- Data entry
- Invoice processing
- Inventory tracking
- Payroll administration
- Customer service
- Team collaboration
- Attention to detail
- Document preparation
- Office supply inventory
- Verbal and written communication
- Quickbooks
- Accounts receivable and payable
Languages
Spanish
Professional
Timeline
Secretary
Rowley and Hawkins Fruit Farms
04.2024 - 01.2026
Cashier
Mr.Qwicks Country Store
04.2018 - 12.2023
High School Diploma -
Connell High School
Associate of Science - Nursing
Columbia Basin College