Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Customer Service Representative
Klein Honda
Everett, WA
06.2025 - Current
Assisted customers with vehicle inquiries and service appointments.
Resolved customer complaints through effective communication and problem-solving.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Perform quality control of rental fleet, overseeing vehicle preparation, and maintenance tracking.
Server
El Mariachi Restaurant
Everett, WA
05.2023 - 10.2024
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers to ensure effective service delivery.
Handled cash and processed payments efficiently at the register.
Performed opening and closing duties such as setting up the dining area, restocking supplies etc.
Barista
Starbucks
Lake Stevens, WA
10.2023 - 04.2024
Memorized over 40 menu and seasonal drinks to ensure quality control.
Craft customized drinks to customers' needs.
Creating meaningful customer interactions.
Maintained cleanliness and organization of the workspace.
Retail Sales Associate
Malicious Women Candle Co
Snohomish, WA
11.2022 - 10.2023
Delivered exceptional customer service to enhance shopping experience.
Executed social media marketing to increase brand awareness.
Ensured product quality through meticulous attention to detail in creation process.