Alondra Murillo-Vera
Cicero,IL
Summary
Compassionate patient representative with background in managing patient interactions and resolving concerns effectively. Skilled in communication, ensuring clarity and understanding between healthcare providers and patients. Demonstrated ability to improve patient satisfaction through attentive service and problem-solving. Contributed to streamlining front office operations, enhancing overall efficiency in previous roles.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator/Caregiver
Arca Home-care Services
Bolingbrook, Illinois
01.2019 - Current
- Documented patient counters in hospital system and initiated follow-up actions.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Lab Assistant
IDEXX
Elmhurst, Illinois
09.2023 - 11.2024
- Supported the cleaning, sterilization, and organization of lab materials and equipment, following strict safety and sanitation guidelines
- Assisted in processing and preparing laboratory samples for testing and analysis, ensuring accuracy and efficiency in a fast-paced environment
Food and Beverage Supervisor
Drake Hotel
Oak Brook, Illinois
06.2021 - 09.2023
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Caregiver
Radcliff Senior Living
Wood Dale, Illinois
02.2019 - 12.2022
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
Education
Some College (No Degree) - CNA
Chicago Community Center
Chicago, IL11-2024
High School Diploma -
Bolingbrook High School
Bolingbrook, IL06-2018
Skills
- Healthcare operations
- Healthcare documentation
- Administrative supervision
- Medical record requests
- Patient care coordination
- Organizational skills
- Medical terminology
- Health monitoring
- Bilingual : English/Spanish
Certifications
- CPR/BLS (American Heart Association) - Certification number : 235411497133
- Food Handler : 8476522052
Timeline
Lab Assistant
IDEXX
09.2023 - 11.2024
Food and Beverage Supervisor
Drake Hotel
06.2021 - 09.2023
Caregiver
Radcliff Senior Living
02.2019 - 12.2022
Patient Care Coordinator/Caregiver
Arca Home-care Services
01.2019 - Current
Some College (No Degree) - CNA
Chicago Community Center
High School Diploma -
Bolingbrook High School