Alondra Ortiz Rios
Louisville,KY
Summary
Dynamic customer service professional with proven success at Canes Chicken Fingers, enhancing customer satisfaction through effective issue resolution and relationship building. Skilled in performance improvement and inventory management, with strong attention to detail and sales expertise. Committed to fostering customer engagement and delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Associate
Canes Chicken Fingers
1905 S Hurstbourne Pkwy Louisville, KY 40220 Unit
08.2024 - 10.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Ensured maintenance of optimal inventory levels.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cashier
Best Buy
5085 Shelbyville Rd Louisville, KY 40207 United S
11.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
Associate Degree In Nursing - Nursing
Galen College of Nursing
Louisville, KYSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer engagement
- Relationship building
- Performance improvement
- Sales expertise
Languages
Spanish
Native or Bilingual
Timeline
Associate
Canes Chicken Fingers
08.2024 - 10.2025
Cashier
Best Buy
11.2022 - 02.2023
Associate Degree In Nursing - Nursing
Galen College of Nursing