Alondra Pacheco
Lake Wales,FL
Summary
Dedicated Certified Clinical Medical Assistant with both clinical and administrative experience, committed to creating a positive patient experience. Skilled in patient care, patient communication, scheduling, and electronic health records, with a strong ability to support physicians and optimize office workflow.
Overview
3
3
years of professional experience
Work History
Certified Clinical Medical Assistant
Home Physicians Group
Orlando, FL
08.2024 - 04.2026
- Managed high-volume patient scheduling, coordinating appointments efficiently.
- Facilitated patient communication regarding appointment scheduling, follow-ups, and medical inquiries.
- Utilized Electronic Health Record (EHR) systems for charting, scheduling, and updating patient information.
- Verified insurance eligibility and assisted with referrals and prior authorizations
- Maintained accurate patient records while ensuring HIPAA compliance
- Handled inbound/outbound calls, providing professional and compassionate patient support
- Collaborated with providers and clinical staff to ensure smooth daily operations
Caregiver
NeuroRestorative
Orlando, FL
02.2023 - 08.2024
- Assisted clients with daily living activities to promote independence and enhance quality of life.
- Facilitated training and supervision for individuals receiving care in living skills, therapeutic recreation, and additional support services.
- Facilitated daily living activities, including meal preparation, personal hygiene, shopping, cleaning, and medication administration.
- Facilitated transportation and accompanied individuals on outings to enhance social engagement.
- Monitored client health, documenting changes and reporting concerns to healthcare professionals.
- Implemented individualized care plans tailored to specific needs and preferences of clients.
- Trained new staff on best practices for patient care and safety protocols.
Education
CCMA - Medical Assisting
Southern Technical College
Orlando, FL02.2024
Skills
HIPAA compliance
Immunization administration
Venipuncture expertise
Vital sign monitoring
Vital signs monitoring
Patient intake process
Patient scheduling
Medical terminology
EKG monitoring
Appointment setting
Healthcare software usage
Electronic health records management
CPR
EMR / EHR
Patient flow management
Languages
Spanish
Native or Bilingual
Timeline
Certified Clinical Medical Assistant
Home Physicians Group
08.2024 - 04.2026
Caregiver
NeuroRestorative
02.2023 - 08.2024
CCMA - Medical Assisting
Southern Technical College