Alondra Pena
College Place,WA
Summary
Motivated team player with an engaging personality and flexible approach. Optimistic, patient, and anticipating others' needs. Attentive habits and dedication to completing tasks. Trained in table-side manners and engaging with a wide variety of people.
Overview
8
8
years of professional experience
Work History
Wine Tasting Associate
Henry Earl Estate Wines
05.2023 - 05.2024
- Provided attentive dining service.
- Served food and beverages with focused attention to customer needs.
- Demonstrated multitasking skills by managing up to 10 tables simultaneously.
- Performed opening and closing duties.
- Demonstrated adaptability with rotating menu items and taking on new tasks.
Server
Kinglet
10.2023 - 12.2023
- Served food and beverages promptly with focused attention on customer needs.
- Completed side work duties, ensuring that necessary supplied were stocked.
- Anticipated needs, proactively filling water glasses and bussing tables.
- Assisted wait staff with timely food delivery and guest requests.
- Participated entry level, fine dinning etiquette.
Waitress /Manager
La Laguna Family Mexican Restaurant
01.2016 - 11.2022
- Maintained high standards of cleanliness and organization.
- Assisted in hiring and training new staff.
- Kept composure when dealing with conflict resolution
- Regulated and monitored team members, ensuring a cohesive work environment.
Education
Some College (No Degree) - Psychology
Walla Walla University
College Place, WASkills
- Team Player
- Customer service skills
- Fluent in Spanish
- Adaptable
- Conflict and complaint resolution
- Task oriented
Timeline
Server
Kinglet
10.2023 - 12.2023
Wine Tasting Associate
Henry Earl Estate Wines
05.2023 - 05.2024
Waitress /Manager
La Laguna Family Mexican Restaurant
01.2016 - 11.2022
Some College (No Degree) - Psychology
Walla Walla University
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