Penny Williams
Kingman,KS
Summary
Hardworking, loyal employee. Self starter, detail oriented with skill multitasking in a fast paced environment. Authorized to work in the US for any employer
Overview
31
31
years of professional experience
1
1
Certification
Work History
Wine Tasting Associate
Cooper's Hawk Winery & Restaurants
11.2023 - 02.2024
- Assisting Guests with wine selection, paring wines with food, assisting with wine of the month, and helping answer questions about wine notes
Owner/Operator
Wright Brothers Bar
06.2017 - 12.2019
- Closed due to COVID
- Tasks include keeping books and records for ABC in an orderly fashion
- Inventory and restocking
- Ordering as needed
- Portable bars for meeting rooms and scheduling events
- Licenses included the whole Hotel so vigilance was priority in maintaining laws
- Head bartender that oversaw pour amounts to stay within the ABC guidelines and recognize when someone had been over served
Server/Bartender
river city brewery at the airport
06.2016 - 08.2018
- Server and fill in bartender as needed
- Tasks included knowledge of POS system and greeting and seating customers in a timely manor
- Fast paced environment in a busy airport
- Taking orders as quickly as possible and watching the service line to ensure food was delivered to the respective table
- Taking walk in orders
- Accountability with cash at end of shift
- As a bartender, quickly filling orders, restocking and knowledge of beverages
- Full time employment
- Remained part time as I opened my own bar
- Passed Federal background check for security clearance
Bar Manager
Kingman Country Club
09.2014 - 12.2014
- Monthly inventory control and weekly stock ordering
- Took initiative to find extra tasks when scheduled duties were completed
- Mastered Point of Sale (POS) computer system for automated order taking
- Resolved guest complaints promptly and professionally
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Took necessary steps to meet customer needs and effectively resolve food or service issues
- Up-sold additional menu items and drinks to increase restaurant profits
EMT-B
State of Kansas
09.1997 - 03.2014
- Certified EMT-B for more than17 years
- CPR certified and assistant CPR instructor
- Answering EMS page outs all all hours of the day or night while on call
- Worked for Harper county communities, Barber county communities and Kingman county
- Job included taking care of patients in a rapid manor for injury or heath related issues
- Transferring patients to larger hospitals for advanced care
Bar Manager
El Dos Cantina
02.2014 - 02.2014
- Took necessary steps to meet customer needs and effectively resolve service issues
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Predetermined inventory needed based on special events
- Completed weekly inventory, ordering and meeting with sales reps
- Supplied owner with weekly and monthly sales reports, inventory loss sheets and profit/loss statements
Welch Machine and Tool
04.1993 - 10.2001
- Responsible for packaging to Government and Aircraft standards
- Complete assembly of landing gear
- Kept inventory counts
- Responsibly made deliveries/pick up as needed
- Accurately completed all shipping and receiving duties
- Properly parts marked all parts for shipping or delivery
- Generally flexible to do any job I was required to do
Harper County911 Dispatcher
Harper County sheriff's Office
09.1998 - 11.2000
- Answering emergency calls with a calm, collected demeanor
- Dispatching Fire, EMS and police calls with accurate locations within the county
- Logging calls, and watching weather radar to alert EM when necessary
- Communications with surrounding counties
Education
Emergency Medical -
Pratt Community College
Pratt, KS01.1998
Skills
- Bartending (10 years)
- Upselling
- Profit & Loss
- Cash Handling
- Banquet Experience
- Communication skills
- Serving
- Restaurant experience
- Profit & loss
- Sales
- Cash register
- Outdoor work
- Store management
- Retail sales
- Produce
- Team management
- English
- Forklift
- Administrative experience
- Assembly
- Supervising experience
- Merchandising
- Typing
- Organizational skills
- Restaurant Management
- POS
- Phone etiquette
- Basic math
- Gardening
- Product management
- Conflict management
- Computer skills
- Events management
- Project leadership
Certification
- Bartender License
- Food Handler Certification
- Driver's License
- CPR Certification
- NCIC September1998 to Present NCIC Training for Law Enforcement
- EMD September1998 to Present Emergency Medical Dispatch
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Wine Tasting Associate
Cooper's Hawk Winery & Restaurants
11.2023 - 02.2024
Owner/Operator
Wright Brothers Bar
06.2017 - 12.2019
Server/Bartender
river city brewery at the airport
06.2016 - 08.2018
Bar Manager
Kingman Country Club
09.2014 - 12.2014
Bar Manager
El Dos Cantina
02.2014 - 02.2014
Harper County911 Dispatcher
Harper County sheriff's Office
09.1998 - 11.2000
EMT-B
State of Kansas
09.1997 - 03.2014
Welch Machine and Tool
04.1993 - 10.2001
Emergency Medical -
Pratt Community College
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