Alondra Quezada
El Monte,CA
Summary
Adept Medical Assistant with proven expertise in patient care and EMR/EHR management honed at El Monte Family Clinic. Excelled in HIPAA compliance and direct patient communication, enhancing patient satisfaction and clinic efficiency. Demonstrated mastery in phlebotomy and bilingual communication, significantly improving patient experience and care continuity.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
1
1
year of professional experience
Work History
Medical Assistant
El Monte Family Clinic
El Monte, CA
10.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Followed OSHA guidelines while working outside
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Assistant Certificate
UEI
West Covina, CA01.2025
High School Diploma - General Studies
Mountain View High School
2900 Parkway Dr El Monte, CA 91732 United States06.2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Electronic medical records
- CPR
- First aid
- Fluent in languages
- Phlebotomy
- Insurance verification
- Appointment setting
- Medical records management
- Medical terminology
- EMR / EHR
Languages
Spanish
Professional Working
Timeline
Medical Assistant
El Monte Family Clinic
10.2024 - Current
Medical Assistant Certificate
UEI
High School Diploma - General Studies
Mountain View High School