Alondra Quintero
Dallas,TX
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably at Amazon. Skilled in customer service and time management, I excel in streamlining processes and leveraging computer skills for data-driven improvements. Achieved significant waste reduction and fostered positive customer engagement through innovative strategies and meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Amazon
10.2021 - Current
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded, unloaded, and moved material to and from storage and production areas.
Special Education
Head Start of Greater Dallas
10.2016 - 11.2022
- Partnered with special education professionals to create inclusive lessons that catered to all students'' needs and abilities.
- Secured grants for innovative special education projects, bringing new learning materials and technologies into classrooms.
- Tailored communication strategies to meet the diverse needs of special education students, building rapport and trust during daily interactions.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Cashier
Burger King
05.2016 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Criminal Justice
Eastfield College
Mesquite, TXSkills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Safety and Cleanliness Standards
- Positive Customer Engagement
- Customer interaction
- Workplace Safety
Languages
Spanish
Elementary
Timeline
Warehouse Associate
Amazon
10.2021 - Current
Special Education
Head Start of Greater Dallas
10.2016 - 11.2022
Cashier
Burger King
05.2016 - 09.2016
Criminal Justice
Eastfield College