Alondra Rocha
McAllen,TX
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
Bath & Body Works
McAllen, TX
10.2020 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential guests.
- Boosted guest's satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Physical Therapist Technician
McAllen Physical Therapy
McAllen, TX
02.2022 - 07.2022
- Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
- Maintained records of patient progress for use in treatment planning and evaluation.
- Monitored patients' performance during exercise sessions to ensure safety and effectiveness of treatment programs.
- Cleaned medical equipment after each use following established procedures for sterilization or disinfection.
- Communicated regularly with physical therapists regarding patient progress towards goals set forth in their individualized treatment plan.
Sales Associate
Ulta
McAllen, TX
06.2019 - 03.2020
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Mcallen High School
Mcallen, TX05-2018
Associate in Physical Therapy - Physical Therapist Assistant
South Texas College
Mcallen, TXSkills
- Excellent communication skills
- Adapt to diverse groups
- Multi-tasking strength
- Relationship Building
- Time Management
- Excellent people skills
- Problem-solving skills
- Goal-Oriented
- Positive and professional
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Physical Therapist Technician
McAllen Physical Therapy
02.2022 - 07.2022
Sales Associate
Bath & Body Works
10.2020 - Current
Sales Associate
Ulta
06.2019 - 03.2020
High School Diploma -
Mcallen High School
Associate in Physical Therapy - Physical Therapist Assistant
South Texas College