Alondra Rodriguez
Anchorage,AK
Summary
Dedicated and reliable, with a proven track record at Taco King for enhancing customer satisfaction through exceptional service and accurate cash handling. Demonstrated patience and empathy in resolving complaints, boosting customer loyalty. Excelled in maintaining financial accuracy and fostering positive relationships, ensuring repeat business. Skilled in conflict resolution and customer assistance, embodying work ethic and integrity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Taco King
07.2019 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Nine Star
Anchorage, AK12.2014
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Order Taking
- Conflict Resolution
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
Languages
Spanish
Full Professional
Timeline
Cashier
Taco King
07.2019 - 10.2024
High School Diploma -
Nine Star