High School Diploma -
Northbrook High School
Houston, TX05-2024
Alondra Salas
Houston
Education
Summary
Dynamic and detail-oriented professional with experience at Starbucks, recognized for enhancing customer satisfaction through exceptional service and effective time management. Proven ability to collaborate with team members to optimize workflow and resolve issues promptly, while maintaining a welcoming atmosphere. Skilled in operating point-of-sale systems and fostering positive relationships with customers.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Skills
- Effective time management
- Approachable demeanor
- Detail-oriented approach
- Collaborative team member
Work History
Barista
Starbucks
08.2025 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Engaged with customers to provide exceptional service, enhancing overall satisfaction and loyalty.
- Operated point-of-sale systems for accurate transaction processing and cash handling.
- Collaborated with team members to optimize workflow during peak hours, improving service efficiency.
- Assisted in inventory management by monitoring stock levels and replenishing supplies as needed.
- Resolved customer inquiries and concerns promptly, fostering a positive store environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
Burlington
04.2025 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced register at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in restocking merchandise, ensuring sales floor was organized and appealing.
- Collaborated with team members to enhance store operations and improve customer experience.
- Engaged customers with product knowledge, promoting ongoing sales and promotions effectively.
- Handled returns and exchanges while adhering to company policies for customer satisfaction.
- Conducted routine inventory checks to support stock management and minimize discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Dance Choreographer
YES Prep
06.2025 - 06.2025
- Developed and implemented innovative dance routines aligning with curriculum goals.
- Collaborated with educators to integrate dance into academic programs.
- Provided constructive feedback to students, fostering skill development and confidence.
- Organized and led rehearsals, ensuring effective time management and resource allocation.
- Assisted in choreographing performances for school events, enhancing community engagement.
- Enhanced dance performances by creating innovative choreography tailored to the dancers'' abilities and strengths.
- Maintained a positive and inclusive environment, promoting teamwork among students.
- Created a safe and positive environment for dancers to express themselves freely, fostering their artistic growth and development.
- Utilized creative problem-solving to overcome challenges during practice sessions.
- Adapted choreography to accommodate diverse student abilities and learning styles.
- Implemented constructive feedback systems for continuous improvement of individual dancer techniques and group cohesion.
Volunteer
St Jeromes Catholic Church
09.2023 - 09.2023
- Communicated effectively with parents regarding program updates and children's progress.
- Participated in training sessions to develop skills in youth development practices.
- Contributed to event preparation by setting up facilities and ensuring operational readiness.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Volunteer
Boys & Girls Club Of Greater Houston
06.2023 - 07.2023
- Assisted in planning and executing weekly youth programs to enhance participant engagement.
- Supported staff in maintaining a safe and welcoming environment for all attendees.
- Helped coordinate volunteer activities, fostering teamwork and collaboration among participants.
- Organized educational materials and resources to facilitate effective learning experiences.
- Provided guidance and mentorship to younger members during after-school activities.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual