Alondra Sales
Conroe,TX
Summary
Highly motivated employee with a strong desire to take on new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrates the ability to work effectively unsupervised and quickly master new skills.
Overview
3
3
years of professional experience
Work History
Associate Manager
La Madeleine
Conroe, TX
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, and assessing needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes.
- Offered hands-on assistance to employees when short staffed or when the location gets too busy.
Bakery/To Go
La Madeleine
Conroe, Texas
03.2023 - Current
- Greeted customers and provided menus.
- Organized and tracked to-go orders while maintaining accuracy.
- Confirmed customer orders through verbal communication with kitchen staff and management.
- Created coffees for dine in and to-go orders.
- Answered the phone and provided assistance with the customer’s requests
- Prepared drinks according to recipes and specifications.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Communicated effectively between the kitchen staff and customers regarding order status.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Packaged and bagged cooked food and prepared items.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Baker
Crumbl Cookies
Conroe, Texas
02.2022 - 05.2022
- Decorated cookies with icing, sprinkles and other edible decorations.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Followed food safety guidelines while preparing all food items.
- Packaged finished products into boxes or containers for delivery or sale in store.
Education
Associate Of Arts -
Lone Star College
Montgomery, TXConroe High School
Conroe, TX05-2023
Skills
- Bilingual
- Collaboration
- Quick Learner
- Phone Etiquette
- Customer Service
- Active Listening
Languages
English
Professional Working
Spanish
Limited Working
Timeline
Associate Manager
La Madeleine
06.2024 - Current
Bakery/To Go
La Madeleine
03.2023 - Current
Baker
Crumbl Cookies
02.2022 - 05.2022
Associate Of Arts -
Lone Star College
Conroe High School