Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Alondra Suarez

Palm Beach Gardens,FL
Alondra Suarez

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. In-depth knowledge of promotional strategies coupled with being skillful in memorizing techniques. Organized and motivated employee, eager to apply time management and organizational skills in various environments.

Overview

6
years of professional experience

Work History

Starbucks

Shift Supervisor
03.2024 - Current

Job overview

  • Responded to and resolved customer questions and concerns.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Oversaw inventory and product stock to develop and maintain inventory controls

Bee Waxed And Brow Studio

Esthetician
05.2023 - 03.2024

Job overview

  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary

Starbucks

Barista Trainer
10.2020 - 03.2023

Job overview

  • Assist in developing and implementing a comprehensive training program for baristas on coffee preparation techniques, customer service skills, and quality standards to ensure consistent quality and customer satisfaction.
  • Provide exceptional customer service by promptly greeting customers, taking accurate food and drink orders, and addressing any concerns or complaints
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.

Chick-fil-A

FOH Team Member
11.2018 - 07.2020

Job overview

  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Maintain knowledge of current menu offerings and ingredients to answer customer questions and provide recommendations
  • Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.

Education

Jenny Lea Academy of Cosmetology
Johnson City, TN

Cosmetology Diploma from Esthetician
08.2022

Walker Valley High School
Cleveland, TN

High School Diploma
05.2020

Skills

  • Menu Memorization
  • Attention to detail
  • POS Operation
  • Problem Solving
  • Customer Service
Availability
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Timeline

Shift Supervisor

Starbucks
03.2024 - Current

Esthetician

Bee Waxed And Brow Studio
05.2023 - 03.2024

Barista Trainer

Starbucks
10.2020 - 03.2023

FOH Team Member

Chick-fil-A
11.2018 - 07.2020

Jenny Lea Academy of Cosmetology

Cosmetology Diploma from Esthetician

Walker Valley High School

High School Diploma
Alondra Suarez