Alondra Torres
Gurnee,IL
Summary
Excellent communicator and dependable team player with the strong understanding of the insurance industry. Proven history of exceptional time management and customer service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member - State Farm
Manuel Torres II
12.2021 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
Senior Caregiver
Right At Home
06.2021 - 05.2022
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assistant Martial Arts Instructor
Red Dragon Martial Arts
01.2018 - 01.2022
- Instructed on proper breathing techniques, stances, and forms.
- Promoted positive and inclusive environment by demonstrating discipline and respect to support students.
- Taught both core principles and fighting techniques to students of all levels.
Cashier, Food Runner, & Busser
Backyard Grill Restaurant
07.2017 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Communication
University of Illinois At Urbana-Champaign
Champaign, IL05.2024
High School Diploma -
Grayslake Central High School
Grayslake05.2020
Skills
- Customer Service
- Cash Handling
- Equipment Operation
- Cleaning
Certification
- Licensed Team Member - Property and Causalities License: August 2023 - August 2025
- Kukkiwon Certified
Languages
Spanish
Native or Bilingual
Timeline
Team Member - State Farm
Manuel Torres II
12.2021 - Current
Senior Caregiver
Right At Home
06.2021 - 05.2022
Assistant Martial Arts Instructor
Red Dragon Martial Arts
01.2018 - 01.2022
Cashier, Food Runner, & Busser
Backyard Grill Restaurant
07.2017 - 07.2019
Bachelor of Arts - Communication
University of Illinois At Urbana-Champaign
High School Diploma -
Grayslake Central High School