Alondra Torres
Clovis,NM
Summary
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
2025
2025
years of professional experience
Work History
Restaurant Shift Manager
Taco box
CLOVIS, NM
08.2023 - Current
- Trained new employees to perform duties.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained new employees on proper customer service techniques and food handling protocols.
- Resolved customer complaints quickly and professionally to maintain high levels of satisfaction.
- Delegated work to staff, setting priorities and goals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Ensured all safety and sanitation regulations were followed in the restaurant.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Monitored cash registers during shifts to ensure accuracy of transactions.
Ticket Taker
Clovis fair
CLOVIS, NM
08.2023 - 08.2023
- Performed additional tasks as requested by supervisor or manager.
- Provided directions to guests throughout the facility.
- Communicated effectively with management staff regarding any issues that arose during shift hours.
Food and Beverage Server
Senior life center
CLOVIS, NM
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Stocked service areas with supplies during slow periods.
Education
Clovis Highschool
CLOVIS, NM05-2026
Skills
- Order management
- Customer complaint resolution
- Complaint handling
- Customer service
- Reliable and responsible
- Adaptability and flexibility
- Delegating assignments and tasks
- Money counting
- Cook foods
- Collaboration and teamwork
- Time management
- Refund handling
- Cash management
- Order taking
- Cash register operation
- Time management skills
Timeline
Restaurant Shift Manager
Taco box
08.2023 - Current
Ticket Taker
Clovis fair
08.2023 - 08.2023
Food and Beverage Server
Senior life center
Clovis Highschool