Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Alondra Torres-Guerrero

Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly teller committed to reaching business goals.

Overview

8
8
years of professional experience

Work History

Financial Services Representative III

1st United Credit Union
San Leandro, CA
01.2021 - Current

Knowledgeable in the regulatory standards pertaining to opening new financial accounts and provide excellent customer service to bank clients, answer all inquires regarding products and services, process loan applications and prepare relevant documents for approval. Skilled in completing all financial transactions such as cash/check withdrawals or deposits, wire transfers and loan payments. Assist in daily cash/check balancing and operating automated teller machines. Ensure compliance with NCUA regulations through regular reviews, generate monthly reports and perform audits.

Baskin Robbins - Assistant Manager

Baskin Robbins
San Leandro
07.2017 - 09.2019
  • The Assistant Manager reported to the Restaurant Manager and shared similar job responsibilities. Train newly hired crew members; Knowledgeable in all basic job responsibilities at the store, including monitoring and adjusting product display in accordance to the company's merchandising and product appearance standards. Additionally, greet customers upon arrival and ring up all purchases in a friendly and efficient manner. Ensure that the store is clean and sanitary, especially the kitchen and dining area. Work cash register system to ring up all purchases. Tasked with opening and closing the store by following corporate guidelines.

Relay for Life - Team Captain

American Cancer Society
San Leandro
05.2016 - 06.2016
  • Recruit Relay team of 8-15 members (friends, family members and/or co-workers). Ensure that all necessary forms and paperwork are completed and turned in by deadline, including registration forms, fees and waivers; Set a team fundraising goal and work with team to ensure that fundraising goals are achieved; Educate team members on the American Cancer Society mission, programs and activities.

Education

General -

San Leandro High School
06.2018

Skills

    Professional

  • Punctual
  • Organization
  • Team oriented
  • Time management
  • Active listening
  • Conflict resolution

    Technical

  • Microsoft Teams
  • Xperience Synapsys
  • Episys Symitar
  • Verafin
  • Microsoft Excel
  • Onbase

Accomplishments

  • Recognized for reaching monthly teller goals
  • Increasing loan product sales
  • Improving customer retention

Languages

Spanish
Native or Bilingual

Timeline

Financial Services Representative III

1st United Credit Union
01.2021 - Current

Baskin Robbins - Assistant Manager

Baskin Robbins
07.2017 - 09.2019

Relay for Life - Team Captain

American Cancer Society
05.2016 - 06.2016

General -

San Leandro High School
Alondra Torres-Guerrero