Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kevin Ramos

Kevin Ramos

Bozeman,MT

Summary

Financial professional with strong expertise in delivering client-focused financial solutions and managing diverse portfolios. Known for excellent collaboration within teams and adaptability in dynamic environments. Proficient in financial analysis and customer relations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Financial Services Representative III

First Interstate Bank
08.2024 - Current
  • Specialized in HELOC loan originations of up to $750k and small business lending solutions of up to $100K in credit exposure and exceeded loan production goals of $1.2MM per year.
  • On-boarded complex consumer and business deposit accounts such as: Trusts, Fiduciary, Estates, Political, Corporate, Partnerships, LLCs and Sole Proprietorship accounts.
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
  • Collaborated with cross-functional teams to develop integrated financial solutions that met diverse client needs.

Financial Consultant

Arkshire Financial
01.2024 - 12.2024
  • Led 4-8 weekly workshops on personal finance topics to educate community members about effective money management practices.
  • Delivered strategic investment advice for individual and corporate clients.
  • Educated clients on various investment options, empowering them to make informed decisions about their finances.
  • Built strong relationships with clients through consistent communication and exceptional customer service.
  • Implemented tax-saving strategies for clients, maximizing returns and minimizing liabilities.

Senior Relationship Banker

BMO Bank
01.2022 - 12.2023
  • Guided a team of less experienced bankers to capitalize in areas of opportunity and growth with new or existing personal and business clients to achieve client success and meet overall branch revenue goals.
  • Actively reached out to re-engage clients with opportunity-based financial solutions and appropriately involved bank partners to effectively support the sales processes.
  • Increased the product engagement ratio of clients through cross-selling and strategic bank partner meetings in the business, mortgage, investment, and wealth management division.
  • Developed and expanded business relationships by engaging business owners in financing, fraud prevention and cash management solutions.
  • Implemented the employee benefits of the “Bank At Work” program from BMO to gain additional premier consumer relationships.

Personal Banker

Fifth Third Bank
01.2020 - 12.2021
  • Exceeded individual performance metrics consistently at or above 100% while maintaining exceptional levels of client satisfaction ratings above 89% throughout tenure as Personal Banker.
  • Enhanced client retention with 10-20 daily proactive follow-ups and timely resolution of account issues.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Answered customer questions and explained available services such as deposit accounts, and consumer lending solutions.
  • Followed up with customers to gather feedback and provide additional assistance.

Education

Bachelor of Science - Finance

Florida Gulf Coast University
Fort Myers, FL
01-2021

Associate of Arts - Finance

Florida SouthWestern State College
Fort Myers, FL
01-2019

Skills

  • Production Pipeline Management
  • Loan Origination
  • Customer Relationship Management
  • Commercial Lending
  • Cross-Selling Techniques
  • Credit Risk Assessment
  • Insurance Planning
  • Salesforce & Microsoft Suite

Certification

  • Commercial Banking & Credit Analyst (CBCA®) (In Progress)
  • FINRA - Securities Industry Essentials (SIE®)
  • American Society of Notaries - Montana Notary
  • MT Commissioner of Securities and Insurance - Life Insurance License


Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Financial Services Representative III

First Interstate Bank
08.2024 - Current

Financial Consultant

Arkshire Financial
01.2024 - 12.2024

Senior Relationship Banker

BMO Bank
01.2022 - 12.2023

Personal Banker

Fifth Third Bank
01.2020 - 12.2021

Bachelor of Science - Finance

Florida Gulf Coast University

Associate of Arts - Finance

Florida SouthWestern State College

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Kevin Ramos