Alondra Hernandez
Bakersfield,CA
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Customer Service Associate
Walgreens
11.2021 - Current
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Verified patient data and billing information before sales of prescriptions.
- Responsible for telephone calls that do not require attention of the pharmacist.
- Responsible for checking and storing shipment of pharmaceuticals.
Inventory Specialist
Walgreens
11.2021 - Current
- Maintain accurate inventory counts; maintain the accuracy of on-hand quantities including, but not limited to basic departments, stockroom, and overstock locations.
- Support pharmacy inventory activities, including counting and ordering supply.
- Executing and coaching team members on warehouse and vendor inventory management process including reviewing and receiving orders.
Shift Leader
Walgreens
11.2017 - 11.2021
- Providing direct supervision to employees at shift based companies to ensure the business operates correctly.
- Engage customers and patients by greeting them and offering assistant with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Responsible for holding store keys to open and close without store manager.
- Responsible and accountable for registering all related sales on the sales on the assigned cash register, including records for scanning errors, price verifications, items not on file, and voids.
Education
California State University - Bakersfield
Bakersfield, CAHigh School Diploma -
Ridgeview High School
Bakersfield, CA05.2014
Skills
- Attention to Detail
- Customer Service
- Inventory Control
- Teamwork and Collaboration
- Bilingual (Spanish)
- HIPPA Trained
- Strong background in FDA drug safety and guidelines
- Reliable
- Adaptability
- Multitasker
- Problem Solving
- Time Management
- Communication and Leadership
Certification
Certified Pharmacy Technician - License Number to be determined.
CPR- Certification in progress, Date of May 4, 2024.
Typing Certification of 56 Word Per Minute.
Timeline
Pharmacy Customer Service Associate
Walgreens
11.2021 - Current
Inventory Specialist
Walgreens
11.2021 - Current
Shift Leader
Walgreens
11.2017 - 11.2021
California State University - Bakersfield
High School Diploma -
Ridgeview High School