Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alonia Thomas

Chicago,IL

Summary

Experienced and dependable sales associate with a proven track record of delivering excellent customer service and building strong relationships. Committed to creating a welcoming atmosphere for customers and providing comprehensive service. Possessing extensive knowledge of sales strategy and merchandising techniques, consistently driving sales and exceeding targets. Talented scheduler with a diligent mindset and an organized approach. Well-versed in compliance and documentation requirements, proficient in Microsoft Office and data entry.

Overview

13
13
years of professional experience

Work History

Store Associate

Walmart
09.2023 - 07.2024
  • Provided excellent customer service
  • Managed general store duties
  • Assisted customers with inquiries

Food Prep/Dishwasher/Caterer

Baba Pita
05.2022 - 09.2023
  • Prepared food in a fastpaced environment
  • Managed dishwashing responsibilities
  • Catered to customer needs

House Cleaner/Custodian

Altrexx Cleaning and Maintenance
01.2012 - 01.2018
  • Learned professional cleaning techniques
  • Developed customer service skills
  • Managed cleaning duties

Education

Diploma -

Pennfoster
11-2025

Skills

  • Product display
  • Return processing
  • Shipment processing
  • Upselling and cross selling
  • Data Entry
  • live Chat Specialist
    Microsoft Office
    Microsoft Excel
    Microsoft Word
    Proofreading
    Data Entry
    Online Data Entry
    Appointment Scheduling
  • Customer service
  • Organization

Accomplishments

  • Customer Service, Current
  • Evolved customer service skills as a Walmart Inc. Associate
  • Provided exceptional support to customers
  • Resolved customer inquiries and issues effectively
  • Detail-oriented Cleaning, Current
  • Acquired professional cleaning experience since the age of 15
  • Demonstrated meticulous attention to detail
  • Maintained high standards of cleanliness and hygiene
  • Certification, 01/01/23
  • Obtained food handlers certificate in 2023
  • Demonstrated knowledge of food safety procedures
  • Implemented best practices for food handling

Timeline

Store Associate

Walmart
09.2023 - 07.2024

Food Prep/Dishwasher/Caterer

Baba Pita
05.2022 - 09.2023

House Cleaner/Custodian

Altrexx Cleaning and Maintenance
01.2012 - 01.2018

Diploma -

Pennfoster
Alonia Thomas