Alonso Flores Gonzalez
Salinas,CA
Summary
Driven Assistant Manager with a proven track record at Walmart, enhancing customer satisfaction and streamlining operations for efficiency. Skilled in staff supervision and development, with a keen focus on fostering team motivation and leveraging product knowledge for sales growth. Expertise in money handling and forklift operation, achieving notable improvements in inventory management and employee performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Walmart
08.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
General Laborer
Taylor Farms
01.2018 - 08.2018
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Performed quality checks on products and materials to identify any defects.
Education
Salinas High School
Salinas, CA08.2017
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Forklift Operation
Certification
California food handler certified
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Manager
Walmart
08.2018 - Current
General Laborer
Taylor Farms
01.2018 - 08.2018
Salinas High School