Alonzo Diaz
Saginaw
Summary
Dynamic Certified Trainer with a proven track record at Chipotle Mexican Grill, enhancing new hire development and customer satisfaction through meticulous quality control and effective mentorship. Skilled in public speaking and customer service, making informed decisions. Demonstrated excellence in reducing onsite accidents and equipment damages, showcasing a commitment to safety and efficiency. Calmly works in stressful situations.
Overview
1
1
year of professional experience
Work History
Certified Trainer
Chipotle Mexican Grill
09.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Documented attendance, participation, and progress.
- Established and maintained quality control standards.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Tent Crew Member
Dial Tent and Awning
07.2024 - 08.2024
- Adhered to safety protocols while assembling tents, minimizing accidents onsite.
- Reduced equipment damages through responsible handling and transportation of materials between event locations.
Carpet Installer Helper
A.T. Frank Flooring Covering
08.2023 - 08.2023
- Supported lead installer in removing old flooring materials, preparing the surface for carpet installation, and disposing of debris responsibly.
- Assisted with plastering, tiling and carpentry.
Education
High School Diploma -
Heritage High School
3465 N Center Rd05-2024
Skills
- Public speaking
- Interactive learning
- Computer Navigation
- Customer Service Skills
- Decision-making
Timeline
Tent Crew Member
Dial Tent and Awning
07.2024 - 08.2024
Certified Trainer
Chipotle Mexican Grill
09.2023 - Current
Carpet Installer Helper
A.T. Frank Flooring Covering
08.2023 - 08.2023
High School Diploma -
Heritage High School
Similar Profiles
Cynthia MunozCynthia Munoz
Crew Member at Chipotle Mexican GrillCrew Member at Chipotle Mexican Grill
Christne CharlesChristne Charles
Crew Member at Chipotle Mexican GrillCrew Member at Chipotle Mexican Grill
Mary ConnollyMary Connolly
Crew Member at Chipotle Mexican GrillCrew Member at Chipotle Mexican Grill