Alonzo Diaz
La Quinta,CA
Summary
Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.
Overview
15
15
years of professional experience
Work History
Business Development Manager
FleetPride Truck and Trailer Parts
01.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Implemented CRM tools to better track sales opportunities and customer interactions.
- Participated in trade shows and conferences to network and generate leads.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Outside Sales Representative
FleetPride Truck and Trailer Parts
02.2018 - 01.2024
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
- Achieved or exceeded company-defined sales quotas.
Service Advisor
Fiesta Ford
01.2017 - 12.2017
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Commercial Accounts Manager
Pep Boys Auto Parts & Service
05.2016 - 01.2017
- Streamlined account management processes for improved efficiency and productivity.
- Managed a diverse portfolio of commercial clients across various industries, ensuring customized support based on unique needs.
- Delivered timely and accurate reporting on account performance, facilitating informed decision-making among stakeholders.
- Assisted in the development of marketing campaigns targeting prospective commercial clients, generating increased business leads and conversions.
- Built diverse and consistent sales portfolio.
- Met existing customers to review current services and expand sales opportunities.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
Territory Sales Manager
AutoZone
04.2013 - 05.2016
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
- Established and maintained 89 accounts, 15 sales teams and expanding territory by $4.5M in sales.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Carefully analyzed data to determine most effective sales strategies.
- Tracked changing product lines to effectively meet dynamic market demands.
- Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to endcustomers.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Trained and mentored sales representatives in sales techniques and strategies.
- Attended trade shows and industry events to promote company products and services.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Automotive Technician
Crystal Chrysler Dodge Jeep
02.2010 - 01.2012
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Education
Associates - Automotive Technology
Universal Technical Institute
Phoenix, AZ06-2009
High School Diploma -
Desert Mirage High School
Thermal, CA06-2007
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Client relationship building
- Sales and marketing
- Team collaboration
- Mentoring and coaching
- Account management
- Goals and performance
- Operations
- CRM management
- Sales leadership
- Strategic business planning
- Prospect targeting
- Multitasking and organization
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Accomplishments
- Brought in 15 new customers in 2024, with a total value of $ 1.5M in sales .
- Increased yearly revenue by 28% in 2024.
- Exceeded quarterly objectives by as much as 30% on a regular basis.
- Won "Highest regional sales" for 2023,2024.
- Supervised team of 30 staff members when working with Autozone.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Business Development Manager
FleetPride Truck and Trailer Parts
01.2024 - Current
Outside Sales Representative
FleetPride Truck and Trailer Parts
02.2018 - 01.2024
Service Advisor
Fiesta Ford
01.2017 - 12.2017
Commercial Accounts Manager
Pep Boys Auto Parts & Service
05.2016 - 01.2017
Territory Sales Manager
AutoZone
04.2013 - 05.2016
Automotive Technician
Crystal Chrysler Dodge Jeep
02.2010 - 01.2012
Associates - Automotive Technology
Universal Technical Institute
High School Diploma -
Desert Mirage High School
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