Versatile individual with a solid foundation in customer service and activity planning. Known for effective conflict resolution and the ability to support diverse groups, ensuring an inclusive environment.
Overview
4
4
years of professional experience
Work History
Shift Leader
Chic-Fil-A
Coralville, Iowa
03.2022 - 04.2026
Supervised team members during high-traffic shifts to ensure efficient operations.
Managed inventory levels, restocking items as needed to maintain availability.
Facilitated team meetings to discuss goals, challenges, and best practices.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Teaching Assistant
University of Iowa
Iowa City, IA
12.2024 - 12.2024
Collaborated with professors to prepare engaging course materials and informative lecture presentations.
Coordinated scheduling for office hours and student consultations to ensure accessibility for all students.
Supported professor in creating instructional materials and developing lesson plans tailored to diverse learning needs.
Adapted teaching methods and instructional materials to meet the varying needs of individual students.
Volunteer
Iglesia Centro Misionero
Maracaibo, Venezuela
12.2024 - 12.2024
Organized community outreach events that increased local family engagement with services.
Coordinated donation drives that provided essential support to community members in need.
Executed tasks according to supervisor instructions.
Assisted with preparation, setup, and breakdown of community and public events to ensure smooth operations.
Activity Aide
Niles Nursing and Rehabilitation centre
Niles, Illinois
05.2022 - 08.2024
Planned and led engaging activities for residents to promote social interaction.
Monitored resident participation in activities and adapted plans to boost engagement.
Developed creative strategies to engage residents with focus challenges.
Assisted residents with daily activities to enhance comfort and safety.
Maintained activity supplies and equipment to ensure readiness for use.