Medical Assistant
Aims Urgent Care
Sacramento, CA
06.2025 - 09.2025
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved clinical workflow with introduction of electronic health records system.
- Verified Eligibility for both Medi-Cal and Medicare members via Availity, Health Net Portal, and DHCS Portal.