ALOURDES MOLERON
NORTH MIAMI
Summary
Proven problem-solver and adept in time management, I excelled at Walmart as a Personal Digital Shopper, significantly enhancing customer satisfaction through effective resolution of digital shopping inquiries. At Solar Fashion, my skills in order fulfillment and building customer relationships boosted repeat business, showcasing my ability to merge hard and soft skills for retail excellence.
Overview
19
19
years of professional experience
Work History
Personal Digital Shopper
WALMART, Walmart
09.2008 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Tracked substitutions and informed customers of changes.
Sales Associate
Solar Fashion
06.2006 - 12.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Nursing
Concorde Career College
Miramar, FL04-2017
Skills
- Order fulfillment
- Time management
- Problem-solving skills
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Limited Working
Timeline
Personal Digital Shopper
WALMART, Walmart
09.2008 - Current
Sales Associate
Solar Fashion
06.2006 - 12.2010
Associate of Science - Nursing
Concorde Career College