Alpha Rochester
Summary
Fantastic at using Wise for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues.
Overview
8
8
years of professional experience
Work History
Motor Vehicle Representative
Department Of Motor Vehicles
10.2022 - Current
- Updated operational records or licensing information using computer terminals.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
Financial Aid Representative
Mildred Elley
10.2016 - 12.2018
- Counseled students and parents about financial aid options and program details.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
- Led social media outreach programs, informing prospective students of available financial aid programs.
- Collaborated with community-based organizations to increase economic diversity of applicant pools.
Education
Bachelor of Arts - Psychology
Brooklyn College of The City University of New York
Brooklyn, NY05.2014
Associate of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
New York, NY05.2008
Skills
- Document Verification
- Policy Adherence
- Transaction Processing
- Data Entry
- Examination administration
- Financial Counseling
- Administrative abilities
- Eligibility Verification
- Clerical skills
- Application Analysis
Timeline
Motor Vehicle Representative
Department Of Motor Vehicles
10.2022 - Current
Financial Aid Representative
Mildred Elley
10.2016 - 12.2018
Bachelor of Arts - Psychology
Brooklyn College of The City University of New York
Associate of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York