Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alpha Rochester

Summary

Fantastic at using Wise for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues.

Overview

8
8
years of professional experience

Work History

Motor Vehicle Representative

Department Of Motor Vehicles
10.2022 - Current
  • Updated operational records or licensing information using computer terminals.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.

Financial Aid Representative

Mildred Elley
10.2016 - 12.2018
  • Counseled students and parents about financial aid options and program details.
  • Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
  • Led social media outreach programs, informing prospective students of available financial aid programs.
  • Collaborated with community-based organizations to increase economic diversity of applicant pools.

Education

Bachelor of Arts - Psychology

Brooklyn College of The City University of New York
Brooklyn, NY
05.2014

Associate of Arts - Liberal Arts And General Studies

Borough of Manhattan Community College of The City University of New York
New York, NY
05.2008

Skills

  • Document Verification
  • Policy Adherence
  • Transaction Processing
  • Data Entry
  • Examination administration
  • Financial Counseling
  • Administrative abilities
  • Eligibility Verification
  • Clerical skills
  • Application Analysis

Timeline

Motor Vehicle Representative

Department Of Motor Vehicles
10.2022 - Current

Financial Aid Representative

Mildred Elley
10.2016 - 12.2018

Bachelor of Arts - Psychology

Brooklyn College of The City University of New York

Associate of Arts - Liberal Arts And General Studies

Borough of Manhattan Community College of The City University of New York
Alpha Rochester