Hi, I’m
Alpha Wong
Chicago,IL
Summary
Product Manager shaping AI products across B2B SaaS and customer-facing workflows. Owns product discovery, roadmap prioritization, and agile delivery for ambiguous problems, and turns research and analytics into clear direction for engineering and design. Brings a strong AI prototyping and user-centered product lens to 0-1 and scaling environments.
Overview
6
years of professional experience
Work History
Bold
Product Manager II
2026.09 - Current (1 education.month_Label)
Job overview
- PM II owning the employer and recruiter experience on Bold.pro, Bold's AI-powered career profile and talent discovery platform.
BCG X
Senior AI Product Manager
2025.01 - 2026.09 (1 education.year_Label & 8 education.months_Label)
Job overview
- Led end-to-end development and launch of a GenAI contract analysis platform, redesigning prompts, agentic workflows, and frontend logic to cut assessment cycles by 80% (from weeks to days) across 25+ global teams.
- Established product processes as the first PM on the platform, partnering with engineering on roadmap structure, feature prioritization, onboarding, feedback collection, and internal marketing.
- Defined and drove a net-new vendor evaluation module, owning discovery, prototypes, feature roadmap, and engineering tickets for AI-assisted vendor response analysis and comparison that contributes to $10M+ in annual revenue.
- Architected a 3-year digital transformation roadmap that aligned 6 cross-functional teams on scope, requirements, and engineering feasibility across 17 initiatives.
- Translated client KPIs into a prioritized product roadmap representing $150–350M in value.
- Synthesized a baseline customer journey from existing data in 8 weeks, identifying digitization gaps across acquisition, scheduling, and post-service touchpoints for a subscription-based pest control provider.
- Defined a home security provider's ecommerce strategy and user experience as an embedded PM, managing roadmap and backlog through sprint execution with design, engineering, and QA.
BCG X
Senior UX Researcher
2021.09 - 2024.12 (3 education.years_Label & 3 education.months_Label)
Job overview
- Audited the end-to-end ecommerce journey for a security provider, translating funnel, channel, and journey analysis into conversion initiatives that supported 100% YoY ecommerce sales growth and share growth from 2.5% to 4.5%.
- Developed 8 customer archetypes for a home security provider through mixed-method research, combining 30 interviews and an N=5,000 survey to shape personalization and segmentation strategy.
- Repositioned a B2B analytics platform from internal tool to client-facing product, leading product analysis, 30+ interviews, and 9 validation sessions to deliver a prioritized feature roadmap and hi-fi prototypes across 3 core use cases.
- Drove iterative improvements across 50+ UX and conversion opportunities, helping close a 4.8 pp conversion gap for a restaurant group's online ordering platform.
- Translated research findings into a prioritized CRO roadmap for web and mobile, partnering with design and product to deliver new digital experiences.
- Synthesized interview and survey findings into clear requirements and user stories that supported segmentation, personalization, and feature planning.
- Applied concept and usability testing to validate hi-fi prototypes and sharpen product direction for client-facing experiences.
BCG Platinion
UX Research Intern
2021.01 - 2021.01
Job overview
- Translated research findings into ecommerce feature recommendations that balanced user needs with business priorities.
- Developed personas to clarify customer segments and strengthen product understanding across projects.
- Applied UX research methods to support both ecommerce and financial services advisory work.
Education
IIT Institute of DesignChicago, IL
Master of Design from Human Computer Interaction
2021-01
Illinois Institute of TechnologyChicago, IL
Master of Business Administration
2021-01
Peking UniversityBeijing, China
Bachelor of Engineering from Urban Planning
2019-01
Skills
Product discovery, product definition, roadmap prioritization, requirements and user stories, backlog management, agile sprint delivery, user research (interviews, field studies, surveys, workshops) and market research, data analytics, product analytics, concept and usability testing, AI prototyping, prompt engineering, agentic workflow design, Jira, Asana, Miro, Figma, v0, Google Analytics, Claude
Timeline
Product Manager II
Bold
2026.09 - Current (1 education.month_Label)
Senior AI Product Manager
BCG X
2025.01 - 2026.09 (1 education.year_Label & 8 education.months_Label)
Senior UX Researcher
BCG X
2021.09 - 2024.12 (3 education.years_Label & 3 education.months_Label)
UX Research Intern
BCG Platinion
2021.01 - 2021.01
Peking University
Bachelor of Engineering from Urban Planning
Illinois Institute of Technology
Master of Business Administration
IIT Institute of Design
Master of Design from Human Computer Interaction