Al Rawdin Hood
North Plainfield
Summary
Reliable and detail-oriented professional with over 3 years of customer service experience in a fast-paced environment. Skilled in cash handling, transaction accuracy, and customer relations. Demonstrates strong professionalism, accuracy, and the ability to build trust with customers. Seeking to begin a career in the banking industry.
Overview
5
5
years of professional experience
Work History
Barista
Connell foundation
Berkeley Heights
11.2025 - Current
- Provided exceptional customer service and addressed customer inquiries promptly.
- Operated point-of-sale systems for accurate transactions and inventory management.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Crew Member
Dunkin' Donuts
North Plainfield
06.2021 - Current
- Dunkin’ Donuts – Plainfield, NJ
Crew Dunkin’ Donuts – Plainfield, NJ
Crew Member | June 2021 – Present
Process cash and card transactions accurately in a high-volume environment
Deliver fast, friendly customer service and resolve customer concerns
Maintain compliance with company policies and health/safety standards
Assist customers with orders and product recommendations
Restock inventory and maintain product availability
Work collaboratively with team members to ensure smooth daily operationsMember | June 2021 – Present
Process cash and card transactions accurately in a high-volume environment
Deliver fast, friendly customer service and resolve customer concerns
Maintain compliance with company policies and health/safety standards
Assist customers with orders and product recommendations
Restock inventory and maintain product availability
Work collaboratively with team members to ensure smooth daily operations
Education
North Plainfield High School
North Plainfield, NJSkills
- Customer service
- Team collaboration
- Problem resolution
- Time management
- Sales expertise
- Point of sale operation
- Professional demeanor
- Cash handling
Languages
English
Full Professional
A1
Urdu
Full Professional
A1
Spanish
Elementary
A1
Timeline
Barista
Connell foundation
11.2025 - Current
Crew Member
Dunkin' Donuts
06.2021 - Current
North Plainfield High School