Assistant Manager
3 Years 9 MonthsBurlington Coat Factory Department Store | 10.2022 - 07.2026
- Implemented visual merchandising standards to create an inviting shopping environment.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Contributed to loss prevention efforts by maintaining store security protocols and conducting audits.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily operations to maintain store cleanliness and organization.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Assistant Manager
6 Years 11 MonthsDollar Tree | 10.2015 - 09.2022
- Assisted in daily operations to maintain efficient store workflow and customer satisfaction.
- Supported staff training initiatives to enhance team performance and service quality.
- Executed inventory management processes, ensuring accurate stock levels and product availability.
- Monitored sales performance, identifying trends to optimize merchandising strategies.
- Collaborated with management on staff scheduling to ensure adequate coverage during peak hours.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Warehouse Operator, Temporary Position
9 MonthsActive Staffing | 03.2012 - 12.2012
- Preparing packaging of merchandise and organizing orders for shipment
Food Service / Catering Server
7 YearsAramark Food Services | 01.1998 - 01.2005
- Delivering food to different Johnson & Johnson sites
- Restocking vendor machines and workstations at multiple corporate locations
- Manning various workstations and assisting others at their workstations
- Preparing food for sales and catering for various corporate events
Shipping & Receiving Clerk
21 Years 7 MonthsRonPak Manufacturing | 01.2005 - 2012
- Preparing orders for outgoing shipment including retrieving material from inventory packing and loading trucks
- Receiving incoming freight including unloading trucks and unpacking of materials