Althea Rahn
Culver City,CA
Summary
Experienced Manager with a proven track record of building customer connections, driving sales, and managing operations in fast-paced environments. Exceptional multitasking skills and unwavering commitment to delivering exceptional customer service. Consistently runs smooth and successful shifts.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Chipotle Grill
Culver City
01.2021 - 03.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Retail Sales Associate
Honey Baked Ham Company
Culver City, CA
01.2019 - 01.2020
- Greeted customers and assisted them and their needs
- Answered telephone calls and email requests for information in a timely manner
- Made custom made sandwiches to customers’ satisfaction
Store Associate
Bed Bath & Beyond
Westchester, CA
01.2017 - 01.2019
- Restocked shelves and helped maintain organization of retail store
- Connected customers to quality products on a daily basis
- Served customers promptly and knowledgeably
Retail Sales Associate
GAP
Santa Monica, CA
01.2016 - 01.2017
- Assisted customers daily in selecting items and providing recommendations
- Stocked and organized inventory with accuracy and efficiency
- Maintained accurate and attractive merchandise displays
- Provided outstanding customer service
Education
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Santa Monica Community College
12.2024
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Culver City High School
01.2016
Skills
- Remarkable customer service skills
- Inventory control and record keeping
- Point of sale (POS) system operation
- Organization and prioritization
- Staff management
Timeline
Restaurant Manager
Chipotle Grill
01.2021 - 03.2023
Retail Sales Associate
Honey Baked Ham Company
01.2019 - 01.2020
Store Associate
Bed Bath & Beyond
01.2017 - 01.2019
Retail Sales Associate
GAP
01.2016 - 01.2017
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Santa Monica Community College
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Culver City High School